You're the Managing Director. Your company had several complaints from customers saying that some of them received the books they ordered with the wrong invoices，and some were sent the correct invoices with the wrong books. Write a memo to all workers in the Dispatch Department:
• Expressing your concern about the complaints
• Asking them to give their full attention to their work
• Ask new workers to go to the Dispatch Department Manager if they have any question
【正确答案】：To: All workers in the Dispatch Department
From: The Managing Director
Subject: Complaints from Customers about the Dispatching of Books
Date: (Today's date)
Several complaints have been received from customers who have been sent the correct orders with the wrong invoices and the wrong orders with the correct invoices.I am concerned as this problem has never happened before. Please take extra care to ensure that both orders and invoices are correct before they are sent.I know that we have several new members in this department. If any of you has a problem,you may ask your manager for help.
【题目解析】：备忘录的五个构成部分是必不可少的：即发件人、收件人、日期、事由和正文。发件人From的后面写上或打上写备忘录的人的姓名和职务。收件人To后面写上或打上收这份备忘录的人的姓名和职务。事由Subject的后面写上或打上该备忘录的主题。本题的难点是题目的三个内容要求只给了一个纲，考生需要把它写具体。同时要尽量避免语法错误。参考答案如上。
