Memorandum
Date: Feb. 11th, 2004
Subject: Order No. 256
From: Sales Supervisor
To: Amy, trainee
We made a mistake with the order of Court Hotel.
Please fill in the customer complaint form and pass it to Maggie Manning and ask her to deliver the juice next week.
Court Hotel
Feb.2nd, 2004
Dear Sir or Madam,
Order No. 256
We have just received the above order.
Unfortunately, you sent us 1, 000 bottles of shampoo instead of 1, 000 bottles of orange juice ordered. We need the juice for a wedding party in two weeks' time.
Please deliver the juice that we ordered as soon as possible. You can collect the shampoo at the same time.
Yours faithfully
Sales Department
Customer Complaint Form
41. Customer:______
42. Product No.:______
Problem
43. Products Ordered:______
44. Products Delivered:______
Action Taken
45. Solution:______
【正确答案】：41. Court Hotel
42.0rder No.256
43. Juice
44.Shampoo
45. Deliver Juiee Newt Week
