It seems the most 31_______(明显的) point, but if speaker of another language visits your 32_______(网站) and has difficulty understanding the content,that 33_______(潜在的) customer is likely to leave. Anticipate their needs and 34_______(提供) translated content. Although this is big 35_______(投资), it makes your customers feel welcome and businesses that care about customers maintain good reputations.
35.
【正确答案】：investment
