Passage 3
As manager in the service industry sector,I've looked at hundreds of CVs in my time. They are not necessarily the bland documents some bosses might think they are! They are full of little pointers towards individuals personalities and suitabilit for the job. The first thing I always look at is an applicant's employment record. I check for continuity and stability. If somebody has a long list of previous jobs, all of varying length, alarm bells start ringing. Rather than an irregular route from job to job, what I hope to see is stable career progression. What does their career path look like-is it all steps forward, or are there a lot of sideways moves? And I am always pleased to find a family person with children, because in my experience they tend to be responsible and reliable.
I never rely on CVs alone. We get applicants to fiin one of our own application forms. We ask why they' ve applied, what their aspirations and personal goals are, and also about their interests and hobbies and any clubs they belong to. That gives you a useful insight into their personality and lifestyle. The application form also enables us to test how much people have actually been progressing in their careers, because we ask for details of the salaries they have received for each job.
It's always worth looking at CVs and designing application forms with great care. Taking on employees might be rewarding, but it is also a big investment for any business. Mistakes in choosing staff can cost companies dear, so it makes sense to spend time ensuring you get the right person.
In the service sector, one of the aims of companies is to maintain and improve customer service, and this is achieved partly through low staff turnover You need to take on people who understand that, and will want to stay. That's why, when you've taken staff on, the next thing is getting the best out of them.
My management style comes from the days when I took over my first business, an ailing road haulage firm which I was certain I could turn into a profitable company. The first thing is to treat others as you'd like to be treated yourself. As soon as took over the business, I talked to everybody individually and looked for ways to make sure their particular skills benefited the company.
I didn' t have much experience then of managing people, but above all I always tried to be fair and honest with everyone. As a result, I think the staff knew that and accepted my decisions, even if they didn't agree with them all. Also, bosses must be able to communicate. You also need to create team spirit, and build on the strength of the team. I explained my plans for the company to all the staff, and let them all know what I needed from them. The lorry drivers responded brilliantly, and were the key to turning the business round. They understood that we had to develop a professional reputation, and from then on the days of poor quality deliveries were over.
Lastly, I am a great believer in profit-sharing. It takes a team to make a company work, so profits should be shared by all. Job satisfaction is important but it doesn't pay the rent. Shared profit and bonuses help to strengthen team spirit by giving everyone a common goal that they work towards together.
The writer says the application form is useful because it ____
A、reveals something of the applicant's character
B、gives information about the applicant's family
C、explains what skills the applicant has for the job
D、shows how much the applicant wants to earn
【正确答案】：D
【名师解析】:根据文章内容，作者提到通过自己设计的申请表，他们可以测试人们在职业生涯中的实际进展，因为申请表要求提供每个工作所获得的薪资详情。这表明，申请表的用途在于显示申请人的薪资期望和他们对薪资的态度，这与选项D "shows how much the applicant wants to earn" 相符。其他选项A、B和C虽然可能间接与申请表有关，但并不是作者明确指出的申请表的用途。选项A "reveals something of the applicant's character" 可能通过兴趣和爱好部分间接体现，但这不是作者强调的申请表的主要功能。选项B "gives information about the applicant's family" 和选项C "explains what skills the applicant has for the job" 在文中并未提及。因此，正确答案是D。
