服务外包，主要分为信息技术外包(ITO)和业务流程外包(BPO)。ITO的主要业务范围有：IT系统操作服务、IT系统应用管理服务和IT技术支持管理服务，包括软件外包等。BPO业务范围包括：需求管理、企业内部管理、供应链管理、业务运作管理。相对于传统的ITO而言，BPO是当今服务外包发展的主要形式并呈渐强趋势。
【正确答案】：译文：Service outsourcing includes Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). Main operations of ITO are IT system manipulation service, IT system applied management service, IT technology support management service including software outsourcing. Main operations of BPO are demand management, interior management of corporation, supply chain management and operation management. Relative to traditional ITO, BPO is the main form of present service outsourcing and is gathering a momentum.
